You can deactivate or uninstall the Vertex for Shopify connector from the Taxes and duties page in your Shopify admin.

Deactivating the connector stops it from calculating taxes, but keeps the connection and tax settings available in your Shopify admin. Uninstalling the connector removes the connection and all the tax settings from your Shopify admin.

When you deactivate or uninstall the connector, your tax calculations revert to the default tax settings in your Shopify admin. In most cases, your tax settings revert to the tax service you used before you activated the connector.

Before you begin

Before you uninstall the connector, consider the following:

• Uninstalling stops tax calculations from the connector.
• Uninstalling reverts your tax settings to the default tax service in Shopify.
• The connector may take up to 15 minutes to recognize these changes.
• Other stores using the connector are not affected.

If you uninstall the connector and later want to use it again, you must reinstall, configure, and reactivate it.

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Note:

Reinstalling the connector requires you to reconfigure your metafield definitions, field mappings, and connection and tax settings. Although some previously configured field mappings may appear predefined after reinstallation, you must review all settings and resubmit your changes.

Deactivate the connector

To deactivate the connector, follow these steps:

1. In your Shopify admin, select Settings > Taxes and duties.
2. In the Tax service section, find Vertex Tax & Compliance, and then click Configure.
3. Click Deactivate Vertex Tax & Compliance. A deactivation banner displays at the top of the page.

Uninstall the connector

To uninstall the connector, follow these steps:

1. In your Shopify admin, select Settings > Taxes and duties.
2. In the Tax service section, find Vertex Tax & Compliance, and then click Configure.
3. Click Uninstall Vertex Tax & Compliance.
4. In the Reason for uninstalling (optional) dropdown list, select a reason for uninstalling the connector.
5. Click Uninstall.