Invoice Settings

Manage how the service generates and delivers tax-compliant digital invoices.

The Invoice Settings feature lets you configure how the service generates, delivers, and manages tax-compliant digital invoices across supported countries and regions.

Configure the settings

To configure the settings, follow these steps:

  1. Select Invoice IQ > Invoice Settings.
  2. Enter all applicable information, noting all required fields.
  3. Click Save.
The Invoice Settings feature.

The Invoice Settings feature.

Global invoice preferences

You can configure these settings for the Integrated Vertex Invoice IQ and Standalone Vertex Invoice IQ.

This table lists the available fields and their descriptions.

FieldDescription
Send invoices via email when availableIndicates whether to send an email notification for generated invoices.
Identify the currency based on the buyer's locationUse the buyer's location to identify the currency.
Sales where tax is not appliedGenerate invoices for transactions where tax isn't applied.
Sales with zero value amountGenerate invoices for transactions with an amount of zero.
Credit notes for refundsGenerate credit notes for refunds.

Custom SMTP server settings

This table lists the available fields and their descriptions.

FieldDescription
Enable custom SMTP configurationIndicate whether to use a custom SMTP server for email notifications.
User NameThe user to access the SMTP server.
PasswordThe user's password.
HostnameThe hostname to access the SMTP server.
Port numberThe server's port number.
FromThe email address to include in the email's From field.
What should happen if custom email sending fails?Indicates the behavior when the service doesn't send a custom email notification. The available options are Retry using the custom SMTP server or Use the default SMP server instead.
Test EmailEnter an email address to send a test message from the custom SMTP server.

Regional configuration settings

Under Regional Configuration, you can select the countries and regions where you want to apply your invoice settings. You can apply your settings to all countries and regions or to assigned countries and regions.