Message Processing

Learn about the possible status messages from the validation service.

The following table lists the possible responses to a validation request:

FieldDescription
tax-number-country-blockedThe country is blocked in the settings.
tax-number-validation-not-availableThe service couldn't validate the tax number.
tax-number-ignoredThe service ignores the tax number based on current settings (for example, blocked country, region, or seller).
tax-number-syntax-validThe tax number syntax is valid, but the service doesn't perform full validation. For countries that require a checksum (for example, India), the service considers the tax number valid if the syntax is correct and checksum validation is not configured.
tax-number-syntax-invalidThe tax number syntax is invalid.
tax-number-syntax-considered-valid-but-not-verifiedThe tax number syntax is valid, but the service couldn't verify it with the external tax authority system. This occurs when the error-handling strategy is set to syntax check, and the external service doesn't respond.
tax-number-considered-valid-in-domestic-countryThe tax number is valid in the supplier’s domestic country.
tax-number-valid-according-to-external-serviceThe external tax authority system validates the tax number.
tax-number-invalid-according-to-external-serviceThe external tax authority system validates the tax number as invalid.
tax-number-validation-requested-additional-interactionsThe external tax authority system requires additional input (for example, CAPTCHA) to complete validation.
tax-number-service-temporarily-unavailableThe service can't connect to the external validation service due to temporary unavailability.